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Dr. Brenda Porter, DDS

Dr. Brenda Porter, DDS

Dentistry

Dr. Brenda Porter, DDS is a dentistry practitioner in Troy, NY.

2.1 Star Rating
Based on 8 reviews 2.1 Star Rating (8 reviews)

Practice

2121 6th Ave Troy, NY 12180

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Dr. Porter's Reviews

Likelihood to recommend Dr. Porter

2.1
8 ratings, 5 with a written review
5 star
25%
25%
4 star
0%
0%
3 star
0%
0%
2 star
13%
13%
1 star
63%
63%

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Terrible they don’t care about you
Dr porter and her staff are absolutely rude if you miss an appointment even with notice. She should have pulled a tooth of mine instead filled it and I have a severe infection she refuses to see me again. The ER had stated she knew she should have pulled this before filling it. Her staff Candice specifically was VERY rude and not caring about how the tooth can become so infected and make me septic and very ill and possible death. I explained what was going on. Asked to speak to the doctor and they refused to let me speak to the doctor and refused to even help me in anyway or see me again. My kids go here also but will not be again. I thought highly of doctor porter at one point. Now I am absolutely astonished at how I was treated due to a missed appointment that I tried to call for and they were closed the day before my appt I needed to cancel.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Sabrina – Sep 20, 2024
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She fixed two of my teeth to perfection.
I was worried about two of my teeth but Dr Brenda Porter fixed them as good as could be (from what I can tell) about 9 months ago. One needed to have a filling replaced and the other was a chip in the front. I was impressed and still am, enough to come back and give her her well deserved praise. She was also nice and professional. Nice, competent, professional. It all went perfect.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tony M – Mar 23, 2024
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Poor Quality of Service
Terrible place to take your mouth for dental care. Save yourself the Hassel and pain
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Aug 24, 2022
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she took like 5 minutes to pull tooth out, and fill one, a week later the new filling fell out, along with a old one, second visit she fill both fillings. Both visits pianfull! 3 weeks ago another filling fell out! NOT GOING BACK THERE!
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Dell n in Schenectady, NY – Jun 27, 2016
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Staff was very polite and kind. Otherwise, it was terrible. Sketchy office, old equipment. My cleaning could barely be called cursory- it took less than 5 minutes.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
AD in East Greenbush, NY – Oct 23, 2015
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About Me

biography

Dr. Brenda Porter, DDS is a dentistry practitioner in Troy, NY.
  • Dentistry

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Locations

Practice

Dynamic Dental Services2121 6th Ave Troy, NY 12180
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