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Dr. Brady Shirota, DDS
Dentistry
Dr. Brady Shirota, DDS is a dentistry practitioner in Wailuku, HI. He is accepting new patients.
4.2 Star Rating
Based on 5 reviews 4.2 Star Rating (5 reviews)
Practice
1839 Wells St Wailuku, HI 96793Compare Dr. Brady Shirota, DDS with other Dentistry Practitioners near you
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Dr. Shirota's Reviews
Likelihood to recommend Dr. Shirota
4.2
5 ratings, 3 with a written review
| 5 star | 80% | 80% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 20% | 20% |
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Very professional
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Sep 22, 2023
Post a ResponseAre you Dr. Shirota?
The doctor in this office is OK but his receptionist Cassandra is horrible!!! I made a an appointment for my child with the office and gave them my dental insurance information along with the phone number several days in advance to verify the coverage and instead of the office verifying the coverage on my child ahead of time they complete the exam along with the bells and whistles and then verifies the coverage after the exam only to find out that my child wasn’t covered and they then give me the bill. If I knew my child did not have coverage beforehand I would not have had him go through with the exam. Cassandra then continues to argue with me on the phone about how because we have no coverage we are responsible for the bill and it is not their responsibility to verify coverage before the appointment. To me this is bad practice and to be quite frank a total rip off!!!
What went well
No results
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
Helpful
Upset mom – Oct 10, 2020
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The whole office is great! Cassandra is so nice and so efficient with scheduling and reminders, always friendly and professional. Dr. Shirota is very thorough and professional and gentle. He did a great job on my filling and was quick and efficient. They have reasonable prices for cleanings and fillings. I highly recommend Dr. Shirota for all your dental needs.
What went well
No results
What could be improved
No results
Helpful
Apr 19, 2019
Post a ResponseAre you Dr. Shirota?
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How was your experience with Dr. Shirota?Overall Patient Satisfaction
5responses
Likelihood of recommending Dr. Shirota to family and friends is 4.2 out of 5
About Me
biography
Dr. Brady Shirota, DDS is a dentistry practitioner in Wailuku, HI. He is accepting new patients.Dentistry
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Locations
Practice
Office1839 Wells St Wailuku, HI 96793