Dr. Benjamin Gates, DDS

Dentistry

Dr. Benjamin Gates, DDS is a dentistry practitioner in Brookings, SD. He is accepting new patients.

3.3 Star Rating

Practice

305 Main Ave S Brookings, SD 57006

(605) 692-2820

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Dr. Gates' Reviews

Likelihood to recommend Dr. Gates

3.3

7 ratings, 1 with written review

5 star	57%	57%
4 star	0%	0%
3 star	0%	0%
2 star	0%	0%
1 star	43%	43%

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5/31/2016 His office completed an procedure without the permission of the guardian which resulted in an hefty out of pocket expense, when questioned about the charge and lack of permission to complete the procedure the dental office would not admit any liability or wrong doing. Patients family asked for communication about the charge but was not given a call back, but continued to be billed. Once communication was established was told would write it off but then would not see patient again.

What went well

No results

What could be improved

Difficult to schedule appointment
Didn't listen or answer questions
Didn't explain conditions well
Staff wasn't friendly
Didn't trust the provider's decisions

2 others found this helpful

Helpful

Brookings, SD – May 31, 2016

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