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Dr. Beata Lezerkiewicz, DDS

Dr. Beata Lezerkiewicz, DDS

Dentistry

Dr. Beata Lezerkiewicz, DDS is a dentistry practitioner in Naperville, IL.

3.2 Star Rating
Based on 8 reviews 3.2 Star Rating (8 reviews)

Practice

552 S Washington St Ste 216 Naperville, IL 60540

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Dr. Lezerkiewicz's Reviews

Likelihood to recommend Dr. Lezerkiewicz

3.2
8 ratings, 5 with a written review
5 star
50%
50%
4 star
0%
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3 star
0%
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2 star
25%
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1 star
25%
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Long time patient
Always experience excellent care and tips on improving oral health. On time. Gentle approach. Comfortable and competent
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 09, 2025
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I'd been a patient of Dr. Lezerkiewicz for decades. Her hours were inconvenient, but her staff was friendly and she adequate care. That changed when I received an implant at an oral surgeon's and Dr. L had to put on the abutment and crown as the final stage. First, she refused to give me Novocaine until she was well into the procedure, when it was too late. I experienced considerable pain. She did not apologize for her poor judgment. Then, her office manager refused to properly submit the claim to my insurance. Her excuse was, "You used your maximum for the year. It won't be covered." I argued that I still get the insurance company's contracted price. I wrote Dr. L a letter and sent it first by fax and then by U.S. mail, marked "Personal and Confidential". The billing was never corrected, and I never received an apology for the pain I experienced in her chair. It felt strange, because we could've worked it out if she'd just called me, but she didn't care enough to keep me as a patient.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Disappointed Patient – Dec 08, 2021
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The staff is amazing! My girls love going to see Dr Lezerkiewicz! They are kind, compassionate and above all honest!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 19, 2020
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We had a change in health care at work. So we sent here my updated insurance card. Her office informed us that we were covered. We made appointments and had our teeth cleaned and then received a bill for around $500. When questioned they appently never looked into my policy at all. The best they could do was say sorry and I had to only pay $360. I was tricked by them. Sad to think that is the only way they can get patients. I am sorry too.
What went well
No results
What could be improved
No results
Helpful
Mar 25, 2019
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not so great experience, save your money, go somewhere else... When I needed her the most, I couldn't schedule an urgent appointment.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Darien, IL – Feb 08, 2017
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About Me

biography

Dr. Beata Lezerkiewicz, DDS is a dentistry practitioner in Naperville, IL.
  • Dentistry

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Locations

Practice

Beata Lezerkiewicz DDSPC552 S Washington St Ste 216 Naperville, IL 60540
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