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Dr. Arkadiy Khaitov, DDS
Dentistry
Dr. Arkadiy Khaitov, DDS is a dentistry practitioner in Garden City, NY. He is accepting new patients.
3.4 Star Rating
Based on 10 reviews 3.4 Star Rating (10 reviews)
Practice
630 Old Country Rd Unit 1D Garden City, NY 11530Compare Dr. Arkadiy Khaitov, DDS with other Dentistry Practitioners near you
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Dr. Khaitov's Reviews
Likelihood to recommend Dr. Khaitov
3.4
10 ratings, 9 with a written review
5 star | 60% | 60% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 40% | 40% |
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Working on multiple patients at the same time
What went well
- Appointment scheduling
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Long wait times
Helpful
Sep 21, 2022
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Dr. Khaitov is excellent dentist with very pleasant bedside manor. He is a careful listener and has always provided with a multitude of options for any dental problems I have had. Me and family have been going to him for years and had made my kids no longer afraid of the dentist (when I was a kid I rather have swimmed with sharks!). His staff has always been friendly and attentive and I look forward to cleaning appointments (hopefully just cleaning and no more cavities) with Dr. Khaitov.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Vadim – Feb 17, 2020
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Dr.Khaitov is one of the most patient, trustworthy and most gentle Doctor/dentist that I have ever encountered. Being a patient of his for over 10 plus years - I can honestly say I don’t know what I would do if he decided to retire and never practice dentistry again. He is so gentle and works so hard to make the patient feel safe and comfortable. My husband, myself and my children all see DR. Khaitov and I cannot ever imagine going to someone else. He really is such a kindhearted individual who really cares about his patients and their well being and works in the interest of the individual. His selfless personality shines through every time we visit the office. (Not to mention the office staff is so accommodating and really tries to make the whole experience as easy and happy as possible.)
What went well
- Listened & answered questions
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Melanie – Feb 17, 2020
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Awful experience. I brush my teeth more thoroughly than he does cleanings. He is only interested in making money from the insurance company. When they stop paying he exploits his clients for their money for subpar work.
What went well
No results
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Jan 30, 2020
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Great experience. The doctors hours are amazing (late night and weekend)! Treated my root canal with ease. I usually hate going to the dentist but he made the experience less nerve racking. He was gentle and listened to what I had to say and took the time to treat the tooth. He did not rush which I appreciated. As well as the root canal, I had a cleaning and a cavity filled all of which the doctor did an amazing job with. Recommended him to all my friends and family.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Katie in Queens, NY – May 18, 2017
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I had an appoinment at 1pm, I arrived at 12:40p since I was a new patient. I was not seen by the Doctor until 3pm. After having a cavity filled, I went to pay by copay of $65 and was told by the lady at the front desk that since i was using a credit card, there is an additional 10% fee. I sat in the waiting room for over 2 hours and she thought it wasn't necessary to inform a new patient of their payment policy. I will not be returning to this office.
What went well
- Office environment
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
3 others found this helpful
Helpful
Andy in Whitestone, NY – Oct 23, 2016
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Very gentle, caring ,professional, truthful. Highly recommend this Doctor.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Velery in Bayside, NY – Oct 16, 2016
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He is extremely rough when cleaning. I have had other dentist, they are gentle and cleans thoroughly. But this dentist was not thorough and rough. He just want to get it over with. I had dental assistance who did a better job than him. After he did the x-ray, I had blood in my mouth. Very unprofessional. I would not recommend him.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
1 other person found this helpful
Helpful
Jenny in Whitestone – Oct 11, 2016
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Dr. Khaitov is an excellent dentist and did four root canals,four posts and four crowns on my front teeth, which are the most important. They look perfect and fit well. I highly recommend him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Maggie M in Ridgewood, NY – Apr 28, 2016
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Leave a review
How was your experience with Dr. Khaitov?Overall Patient Satisfaction
10responses
Likelihood of recommending Dr. Khaitov to family and friends is 3.4 out of 5
About Me
biography
Dr. Arkadiy Khaitov, DDS is a dentistry practitioner in Garden City, NY. He is accepting new patients.Dentistry
English
Russian
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Locations
Practice
Practice
Office1240 Clintonville St Whitestone, NY 11357