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Dr. Arelys Santana, DDS

Dr. Arelys Santana, DDS

Dentistry

Dr. Arelys Santana, DDS is a dentistry practitioner in Jackson Heights, NY. She is accepting new patients.

2.7 Star Rating
Based on 7 reviews 2.7 Star Rating (7 reviews)

Practice

3717 90th St Ste 1 Jackson Heights, NY 11372

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Dr. Santana's Reviews

Likelihood to recommend Dr. Santana

2.7
7 ratings, 4 with a written review
5 star
43%
43%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
57%
57%

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The worst
I asked for a copy of my xrays and they didn’t give me.The doctor doesn’t speak English well and I couldn’t understand.
What went well
No results
What could be improved
No results
Helpful
Dec 17, 2024
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Scammers
IF I COULD GIVE THEM A 0 I WOULD. MY DAD WENT THERE FOR A TOOTH EXTRACTION AND WAS TOLD HIS INSURANCE DIDN'T COVER IT. THEY MADE HIM PAY FOR THE VISIT AND THEY ALSO CHARGED THE INSURANCE. WE CALLED THE INSURANCE TO FIND OUT WHY WASN'T IT COVERED AND THAT'S HOW WE FOUND OUT THEY HAD PAYED FOR THE EXTRACTION. THE INSURANCE OPENED UP AN INVESTIGATION AND SEND US A LETTER STATING THEY HAD TO GIVE MY DAD A REFUND. WHEN WE WENT TO THE OFFICE WITH THE LETTER, THEY WERE GIVING US THE RUN AROUND AND SAID THEY WERE TOO BUSY. AFTER ALL THE BACK AND FORTH AND THEM GIVING US THE RUN AROUND AND MAKING US WAIT, THEY GAVE US THE MONEY. THEY PUT US THROUGH HELL AND THEY ARE VERY NASTY. PLEASE BEWARE OF WHAT THIS OFFICE IS CHARGING YOU FOR AND WHAT THEY ARE CHARGING THE INSURANCE. THEY ARE TAKING ADVANTAGE AND SCAMMING PEOPLE.
What went well
No results
What could be improved
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Sep 22, 2023
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I would definitely recommend this place and I’m definitely coming back, the doctors took really good care of me 5stars
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Elisabel Rodriguez in New York, NY – Oct 19, 2017
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never again,horrible...terrible costumer services...really bad experice ×
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
karina in new york,NY – Mar 05, 2017
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About Me

biography

Dr. Arelys Santana received her Doctor of Dental Surgery certification from the New York University College of Dentistry. Dr. Arelys Sanatana continued her post-graduate training by completing a GPR residency at Brooklyn's Woodhull Hospital. After...read more
  • Dentistry

  • English

  • Spanish

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Locations

Practice

D & S Dental PC3717 90th St Ste 1 Jackson Heights, NY 11372
1
  • Call
  • Fax
  • Hours
    • Mon: 10:00am - 6:00pm
    • Tue: 10:00am - 6:00pm
    • Wed: 10:00am - 6:00pm
    • Thu: 10:00am - 6:00pm
    • Fri: 10:00am - 6:00pm
    • Sat: 10:00am - 4:00pm
  • Directions