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Dr. Alexandre Fleury, DDS

Dr. Alexandre Fleury, DDS

Endodontics

Dr. Alexandre Fleury, DDS is an endodontics practitioner in Plano, TX. He is accepting new patients.

2.7 Star Rating
Based on 7 reviews 2.7 Star Rating (7 reviews)

Practice

5501 Independence Pkwy Ste 203 Plano, TX 75023

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Dr. Fleury's Reviews

Likelihood to recommend Dr. Fleury

2.7
7 ratings, 6 with a written review
5 star
43%
43%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
57%
57%

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Great!
I have had two root canals performed by Dr. Fleury. This morning was the second. He is amazing! He told me everything about my procedure before he started. I felt small pinches during the numbing process, but the root canal itself was painless and I felt no discomfort. I can not recommend him enough. Thank you so much Dr. Fleury!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rae Ann Griffin – Nov 14, 2023
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The doctor has left the building!
I needed a root canal. I made an appointment, and they gave me the wrong address. I spent time going to the right address, only for them to then tell me that they couldn't do the root canal since I was late and Dr. Fleury had immediately made plans to go back home early. Then, I made a new appointment. They confirmed with me twice on Tuesday and Wednesday. When I got there on Thursday, I found out that they had cancelled my appointment because Dr. Fleury called in and cancelled all his appointments for the day. The doctor and staff don't respect your time, and expect you to work around their slapdash scheduling.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Appointment was rushed
Helpful
Oct 13, 2023
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Do not recommend because of office staff
I never saw Dr. Fleury for consultation. I refused to pay upfront and sign contract for cost of imaging that would likely not be necessary in my case. If Dr. Fleury had recommended during consultation and reviewed my general dentist x-ray (office staff never acknowledged receiving) that I get further imaging to evaluate…I certainly would have done so. (I did offer to pay upfront for the "other services" and according to the contract *may* be reimbursed by my insurance.) I do not recommend because of Dr. Fleury’s office staff insisting this was office policy to pay upfront for services that may not be rendered or unknown out-of-pocket cost, i.e. no estimate was given as to my insurance coverage. (I did the office staff's homework and knew that UHC covered a portion of this particular imaging/dx code).
What went well
No results
What could be improved
  • Office environment
Helpful
LFS – Mar 15, 2023
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Overall Great experience from scheduling the appointment to the check out process. All members were friendly and nice, taking time to explain each step of the process. Made me feel very comfortable and relaxed. Will definitely recommend to friends and family!
What went well
No results
What could be improved
No results
Helpful
Taraneh Esfandabadi – Apr 15, 2022
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Shady practices
They don't tell you when expensive (and unnecessary) in house imaging isn't covered by insurance, even after checking insurance well over a week before the appointment and confirming that the doctor is in network; they conveniently omitted the fact that the imaging they recommend would have to be paid out of pocket. Do not recommend.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Feb 07, 2022
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Dr. Fleury was kind, compassionate, patient, thorough, etc. I am very fearful of dentists and I have learned to trust him. I highly recommend him. A plus, it is very easy to get an appointment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Millie H. in Plano, TX – Mar 31, 2016
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About Me

biography

Dr. Alexandre Fleury, DDS is an endodontics practitioner in Plano, TX. He is accepting new patients.
  • Endodontics

Locations

Practice

W Gregory Lensing MD PA5501 Independence Pkwy Ste 203 Plano, TX 75023
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